(Originally published on 25 July 2017 on the Thomson Reuters UK & Ireland Legal Solutions Blog here) In the increasingly competitive legal services market, everyone is talking about ‘differentiation’. Everyone wants to stand out from the competition. Price, quality, and service are key. Differentiation drives competitive advantage. It is reductive to state that the resultContinue reading “Differentiating the modern small law firm and how cloud-based matter-management technology can help”